The WakeBase Terms and Conditions

Effective Date: 23/07/25

Last Updated: 23/07/25

1. About These Terms

These Terms and Conditions ("Terms") govern your use of The WakeBase website (thewakebase.com) and services ("Service") operated by The WakeBase ("we," "us," or "our"), a business registered in the United Kingdom.

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Service.

Contact Information:

• Business Name: The WakeBase
• Email: ruperttwitchett@outlook.com
• Address: 1 Lomond Avenue, Lytham St. Annes, England, FY8 3LX

2. Description of Service

The WakeBase provides:

• Educational wakeboarding, wakesurfing, and cable wakeboarding video tutorials
• Online community platform for riders to connect and share experiences
• Wellness and fitness resources tailored to watersports
• Progress tracking and achievement systems
• Access to exclusive events and community features

3. Eligibility and Account Registration

Age Requirements:

• You must be at least 13 years old to use our Service
• Users aged 13-17 must have parental consent
• You must be at least 18 years old to make purchases

Account Responsibilities:

• You must provide accurate and complete information
• You are responsible for maintaining the security of your account
• You must not share your account credentials
• You must notify us immediately of any unauthorized use

4. Subscription and Payment Terms

Membership Plans:

• Annual subscription: $66 per year
• 7-day free trial for new members
• Payment processed annually on your subscription date

Payment Processing:

• Payments are processed by secure third-party providers
• All prices are in US Dollars (USD) and include applicable VAT
• Payment methods accepted: [Credit cards, PayPal, etc.]

Automatic Renewal:

• Subscriptions automatically renew unless cancelled
• You will receive advance notice before renewal
• You can cancel anytime through your account settings

Price Changes:

• We may change subscription prices with 30 days' advance notice
• Existing subscribers will be grandfathered at their current price for one renewal cycle

5. Free Trial and Refund Policy

Free Trial:

• 7-day free trial for new members
• Full access to all features during trial
• Cancel anytime during trial with no charges

Refund Policy:

• 14-day money-back guarantee after first payment
• Refunds processed within 5-7 business days
• See our full Refund Policy for complete terms

6. Content and Intellectual Property

Our Content:

• All video tutorials, educational materials, and website content are owned by The WakeBase
• Protected by UK and international copyright laws
• You may not reproduce, distribute, or create derivative works without permission

Your License to Use Our Content:

• Personal, non-commercial use only
• Cannot share login credentials or redistribute content
• Cannot download or store content offline (except where specifically permitted)
• License terminates when your subscription ends

User-Generated Content:

• You retain ownership of content you post in our community
• You grant us a license to use, display, and distribute your content within our Service
• You are responsible for ensuring you have rights to any content you share
• We may remove content that violates these Terms

7. Community Guidelines and Acceptable Use

Prohibited Conduct:

• Harassment, bullying, or abusive behavior towards other members
• Posting inappropriate, offensive, or illegal content
• Spamming or excessive self-promotion
• Sharing false or misleading information
• Attempting to hack, disrupt, or compromise our systems
• Using the Service for any illegal purposes

Community Standards:

• Be respectful and supportive of fellow riders
• Keep discussions relevant to wakeboarding and watersports
• Respect intellectual property rights
• Follow all applicable laws and regulations

Enforcement:

• We reserve the right to remove content and suspend or terminate accounts
• Violations may result in immediate termination without refund
• We may cooperate with law enforcement when necessary

8. Safety and Risk Disclaimer

Important Safety Notice:

• Wakeboarding and watersports carry inherent risks of injury or death
• Our content is educational but cannot replace proper instruction and safety measures
• Always use appropriate safety equipment and follow local regulations
• Consult medical professionals before beginning any fitness program

Assumption of Risk:

• You participate in wakeboarding activities at your own risk
• We are not responsible for injuries or accidents that may occur
• Always prioritize safety over progression

9. Limitation of Liability

Service Availability:

• We strive for 99% uptime but cannot guarantee uninterrupted service
• We are not liable for temporary outages or technical issues
• We reserve the right to modify or discontinue features with notice

Limitation of Damages:

• Our liability is limited to the amount you paid for the Service in the 12 months prior to the claim
• We are not liable for indirect, incidental, or consequential damages
• This limitation applies to the fullest extent permitted by UK law

Educational Content Disclaimer:

• Our tutorials are educational and may not suit all skill levels
• Individual results may vary
• Always seek qualified instruction for new techniques

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to our data practices as described in our Privacy Policy.

11. Third-Party Services

• Webflow (Website Hosting): Our website is built on Webflow's platform and subject to their terms and privacy policy
• Skool (Community Platform): Our community operates on Skool's platform and subject to their terms and privacy policy
• Payment Processors: Payments are processed by third parties under their own terms and privacy policies

12. Termination

Your Right to Terminate:

• Cancel your subscription anytime through account settings
• Account remains active until the end of your billing period
• You may delete your account, subject to data retention requirements

Our Right to Terminate:

• We may suspend or terminate accounts for violations of these Terms
• We may discontinue the Service with 30 days’ notice
• Termination for cause may be immediate without refund

Effect of Termination:

• Your access to the Service will end
• User-generated content may remain in our community (anonymized where appropriate)
• Certain provisions of these Terms survive termination

13. Changes to Terms

We may update these Terms from time to time. Changes will be effective when we post the updated Terms on our website. We will notify you of material changes via:

• Email notification to your registered address
• Prominent notice on our website
• In-app notification

Your continued use of the Service after changes constitute acceptance of the new Terms.

14. UK Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Consumer Rights:

• These Terms do not limit your statutory rights as a consumer
• If any provision conflicts with your rights, your rights prevail
• Alternative dispute resolution may be available

15. Severability

If any provision is unenforceable, the rest remain effective. The unenforceable part will be modified to the minimum extent necessary.

16. Entire Agreement

These Terms, along with our Privacy Policy and Refund Policy, make up the entire agreement between you and The WakeBase.

17. Contact Information

• Email: ruperttwitchett@outlook.com
• Subject Line: "Terms and Conditions Question"
• Address: 1 Lomond Avenue, Lytham St. Annes, England, FY8 3LX, United Kingdom

18. Acknowledgment

• You have read and understood these Terms
• You agree to be bound by them
• You are legally able to enter this agreement
• You will follow these Terms and the law

These Terms are effective as of the date listed above and govern your use of The WakeBase services. We encourage you to review these Terms periodically for any updates.